Services
For users
For new Nar users
eSIM
Top up your balance
Take a credit
Balance transfer
Roaming
Nar+
Service “Səyyar Nar”
Frequently asked questions
Subscriber identification
Support
Check out the answers to the most frequently asked questions or contact us
FAQ
Frequently asked questions
Internet
Tariffs
Services
RoamingHow to check balance?
- Dial code one of the following codes: *777#YES, *100#YES, *777#10#YES; The request fee is 0.04 AZN.
- Send B to 777 via SMS ( 1 SMS fee will be charged from your balance);
- Via Nar+ app.
How to top up the balance?
- Get Nar card and dial *777#11# {Nar Card code}#YES;
- Via online methods: with Nar+ app and bank cards;
- Choose Nar logo on payment terminals, then enter number and amount;
- Go to Nar centers, banks and post offices.
How can I check my current tariff?
- Dial code *777#230#YES;
- Via Nar+ app.
How to change tariff?
- In order to change your tariff dial activation code of chosen tariff.
- Send a keyword to 777 via SMS
- Via Nar+ app.
- Visit one of our service centers (in order to receive an activation code you must have the number (SIM-card) on which you want to change the tariff).
How can I check internet pack’s balance?
- Dial code *777#77#YES;
- Send i to 777 via SMS ( 1 SMS fee will be charged from your balance);
- Via Nar+ app.
How can I top up the balance of other Nar user using Balance transfer service?
Via SMS:
o For 0.2 AZN, send 070/077 subscriber’s number #02 text to 790;
o For 0.5 AZN, send 070/077 subscriber’s number #05 text to 790;
o For 1 AZN, send 070/077 subscriber’s number #1 text to 790;
o For 2 AZN, send 070/077 subscriber’s number #2 text to 790.
Via USSD request:
o For 0.2 AZN, dial *790#070/077 subscriber’s number #02#YES;
o For 0.5 AZN, dial *790#070/077 subscriber’s number #05#YES;
o For 1 AZN, dual *790#070/077 subscriber’s number #1#YES;
o For 2 AZN, dial *790#070/077 subscriber’s number #2#YES;
Via Nar+ app
Contact us
You can contact the support team by filling out the form below or by writing to the email address sual@azerfon.az
Theme*
Offers / Complaints
- Offers / Complaints
- For HR, Recruitment and CVs
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Find our sales and service centers
Baku
- Baku
- Sumgayıt
- Agjabedi
- Barda
- Bilasuvar
- Ganca
- Kurdamir
- Lankaran
- Naxçıvan
- Gusar
- Quba
- Sabirabad
- Salyan
- Shaki
- Shamkir
- Shirvan
- Siyazan
- Tovuz
- Xachmaz
- Zagatala
- Astara
- Agdash
- Beylagan
- Jalilabad
- Dashkesan
- Kedabek
- Geranboy
- Goychay
- Hajigabul
- Khudat
- Ismailli
- Gakh
- Gazakh
- Mingachevir
- Masallı
- Neftchala
- Oguz
- Yevlakh
- Zardab
Xırdalan - 1A, H. Aliyev str. (opposite the old Bazaar)
I – V
10:00-18:00
VI-VII
No service
Break
13:00-14:00
Baku, Memar Ajami - M. Ajami, 3005 M.Jafarov str. Service is temporarily suspended.
I - V
09:00-19:00
VI-VII
10:00-18:00
Break
n/a
Baku, Neftchilar - 74, Gara Garayev ave.
I - V
10:00-19:00
VI
10:00-18:00
VII
No service
Break
13:00-14:00
Baku, Elmlar - 48, H. Javid ave.
I - V
10:00-18:00
VI-VII
10:00-18:00
Break
13:00-14:00
Narimanov district, Akademik Ziya Bunyadov avenue 38C (in the building of KOBIA)
VI-VII
No service
I - V
09:00-18:00
Break
13:00-14:00