FAQ
Frequently asked questionsFrequently asked questions
InternetInternet
TariffsTariffs
ServicesServices
RoamingRoaming
How to check balance?
  • Dial code one of the following codes: *777#YES, *100#YES*777#10#YES; The request fee is 0.04 AZN.
  • Send to 777 via SMS ( 1 SMS fee will be charged from your balance);
  • Via Nar+ app.
How to top up the balance?
  • Get Nar card and dial *777#11# {Nar Card code}#YES;
  • Via online methods: with Nar+ app and bank cards;
  • Choose Nar logo on payment terminals, then enter number and amount;
  • Go to Nar centers, banks and post offices.
How can I check my current tariff?
How to change tariff?
  • In order to change your tariff dial activation code of chosen tariff.
  • Send a keyword to 777 via SMS
  • Via Nar+ app.
  • Visit one of our service centers (in order to receive an activation code you must have the number (SIM-card) on which you want to change the tariff).
How can I check internet pack’s balance?
  • Dial code *777#77#YES;
  • Send i to 777 via SMS ( 1 SMS fee will be charged from your balance);
  • Via Nar+ app.
How can I top up the balance of other Nar user using Balance transfer service?

Via SMS:

o    For 0.2 AZN, send 070/077  subscriber’s number  #02 text to 790;

o    For 0.5 AZN, send  070/077 subscriber’s number  #05 text to 790;

o    For 1 AZN, send 070/077 subscriber’s number  #1 text to 790;

o    For 2 AZN, send 070/077 subscriber’s number  #2 text to 790.

 Via USSD request:

o    For 0.2 AZN, dial  *790#070/077 subscriber’s number  #02#YES;

o    For 0.5 AZN, dial *790#070/077 subscriber’s number  #05#YES;

o    For 1 AZN, dual *790#070/077 subscriber’s number  #1#YES;

o    For 2 AZN, dial *790#070/077 subscriber’s number  #2#YES;

Via Nar+ app

Contact us
You can contact the support team by filling out the form below or by writing to the email address sual@azerfon.az
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Write ussual@azerfon.az
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Nar numbers777
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From other mobile operators012 444 0 777
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Xırdalan - 1A, H. Aliyev str. (opposite the old Bazaar)
I – V
10:00-18:00
VI-VII
No service
Break
13:00-14:00
Binagadi - S.S. Akhundov 4.
I – V
09:00–18:00
VI-VII
09:00–18:00
Break
13:00–14:00
Khatai - M.Khadi str. 23 / 24
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Nasimi - 106/12 Badalbeyli str.
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Nasimi - 28 May str. 62
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Nasimi - 62 Gara Garayev Ave.
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Nizami - 29 Gara Garayev Ave.
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Sabail - Bül-Bül 24
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Sabunchi - С. Mehmanadrov 42
I – V
09:00-18:00
VI
09:00-18:00
VII
10:00-19:00
Break
13:00-14:00
Yasamal - Zargarpalan 133
I – V
09:00–18:00
VI
09:00–18:00
VII
10:00–19:00
Break
13:00–14:00
Garadagh - Alat, 1587 crossing, house 18, apartment 80
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Baku, Neftchilar - 74, Gara Garayev ave.
I - V
10:00-19:00
VI-VII
10:00-18:00
Break
13:00-14:00
Khatai - M. Hady 65C
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Khazar - Bina settlement, Ali Isazadeh 9
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Nasimi - Azadlyg Ave. Azadlyg 18 (D. Aliyeva)
I – V
10:00–19:00
VI-VII
10:00–19:00
Break
13:00–14:00
Baku, Elmlar - 48, H. Javid ave.
I - V
10:00-18:00
VI-VII
No service
Break
13:00-14:00
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