Services
For users
Mobile number portability
Buy a Nar number online
Top Up Balance
Top Up Balance
Support
Check out the answers to the most frequently asked questions or contact us
Frequently Asked Questions
Frequently asked questions
Internet
Tariffs
Services
Business
Roaming
How to check balance?
- Dial code one of the following codes: *777#YES, *100#YES, *777#10#YES; The request fee is 0.04 AZN.
- Send B to 777 via SMS ( 1 SMS fee will be charged from your balance);
- Via Nar+ app.
How to top up the balance?
- Get Nar card and dial *777#11# {Nar Card code}#YES;
- Via online methods: with Nar+ app and bank cards;
- Choose Nar logo on payment terminals, then enter number and amount;
- Go to Nar centers, banks and post offices.
How can I check my current tariff?
- Dial code *777#230#YES;
- Via Nar+ app.
How to change tariff?
- In order to change your tariff dial activation code of chosen tariff.
- Send a keyword to 777 via SMS
- Via Nar+ app.
- Visit one of our service centers (in order to receive an activation code you must have the number (SIM-card) on which you want to change the tariff).
How can I check internet pack’s balance?
- Dial code *777#77#YES;
- Send i to 777 via SMS ( 1 SMS fee will be charged from your balance);
- Via Nar+ app.
How can I top up the balance of other Nar user using Balance transfer service?
Via SMS:
o For 0.2 AZN, send 070/077 subscriber’s number #02 text to 790;
o For 0.5 AZN, send 070/077 subscriber’s number #05 text to 790;
o For 1 AZN, send 070/077 subscriber’s number #1 text to 790;
o For 2 AZN, send 070/077 subscriber’s number #2 text to 790.
Via USSD request:
o For 0.2 AZN, dial *790#070/077 subscriber’s number #02#YES;
o For 0.5 AZN, dial *790#070/077 subscriber’s number #05#YES;
o For 1 AZN, dual *790#070/077 subscriber’s number #1#YES;
o For 2 AZN, dial *790#070/077 subscriber’s number #2#YES;
Via Nar+ app
How can I send free SMS on Nar?
- Activate one of the SMS packages in the Nar+ app and start sending free SMS immediately.
What is the validity period of Nar SMS packages?
- Each package has a different validity period – the XS SMS package is valid for 10 days, while the L and XL SMS packages are valid for 30 days.
Are SMS included within the network?
- Yes, all SMS packages allow you to send free SMS from Nar to Nar.
Is it possible to activate multiple SMS packages?
- Yes, you can activate several SMS packages at the same time if you want.
How can I deactivate SMS packages?
- You can log in to the Nar+ app to deactivate any package, or manage your SMS packages using the *777#YES code.
Contact us
Contact the support team by filling out the form below or by writing to the email address [email protected]
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