Nar, which makes customer service more convenient and accessible to its subscribers through digital channels, has witnessed a special increase in the number of ‘Nar+’ users. Thus, the number of users benefiting from the application daily has increased by 127%. ‘Nar+’ which allows digital control of the account, has already exceeded half a million downloads.
For the number of app users, the capital city ranks first with a rate of 60%. Subscribers living in Sumgayit are in the second place.
It is worth noting that, ‘Nar+’ enables subscribers to perform various important operations without leaving home and calling the Call Centers. Besides, you may order a new internet package, get information about tariffs, join the most suitable tariff, change the existing tariff, get detailed information on consumption, and control up to 5 accounts on a single platform at the same time. According to statistics, checking the balance and bonuses, ordering internet packages, activating or changing the tariff are among the most frequently requested features in ‘Nar+’ app.